TERMS & CONDITIONS.
Last updated: 28 February 2025
All references to Ball4All Pty Ltd (“Ball4All”) in the following Terms and Conditions encompass all Ball4All programs and activities.
1. PAYMENT & REGISTRATION
1.1. Ball4All Clinics: Enrolment in a Ball4All Clinic constitutes a commitment for the entire session/term. Full payment is required on registration, regardless of attendance. Parents/guardians and participants are responsible for ensuring lesson attendance.
1.2. Ball4All Programs: Enrolment in a Ball4All Program secures your selected days/times. Payment is mandatory on registration. Parents/guardians and participants are responsible for ensuring lesson attendance.
1.3. Program Duration: The duration of Ball4All Programs may vary based on location and type.
1.4. Late Pick-Ups: A late pick-up fee of $15 per 15 minutes (or part thereof) may be charged at the discretion of the Program Manager.
1.5. Discontinued Sessions: Ball4All reserves the right to discontinue a student's participation for reasons including but not limited to inappropriate behaviour.
1.6. Price Changes: Program costs are subject to review at the discretion of Ball4All.
1.7. Acceptance of Policies: Enrolling in a session/program implies agreement with the Ball4All Policies listed on the website.
2. REFUNDS
2.1. For the detailed Cancellation Policy, please visit our website and follow the links.
3. CHILD CODE OF CONDUCT
3.1. Expectations: Participants are expected to demonstrate respect, fairness, and courtesy towards coaches, staff, and fellow participants. Inappropriate behaviour may result in removal from the program.
3.2. Responsibility: Children are expected to follow the rules and instructions provided by the coaches and staff for their safety and the safety of others.
4. OBSERVATION OF SESSIONS
4.1. Watching Sessions: Parents/guardians are welcome to observe their child’s sessions. However, they must do so without causing disruption to the program.
4.2. No Photography/Video Recording: To protect the privacy of all children, photography or video recording during sessions is strictly prohibited unless expressly permitted by Ball4All.
5. STUDENT HEALTH AND SAFETY
5.1. Medical Information: In the interest of the child’s well-being, while in the care of Ball4All, the Program Manager must be informed of any medical or other conditions affecting the child. This information should be included in the ‘Participant Information’ section of your registration form, and updated / communicated if conditions develop or change.
5.2. Asthma and Anaphylactic Health Conditions: If your child has asthma and/or anaphylactic health conditions, you must provide the Program Manager with their Action Plan and Medication at the start of every session. Failure to do so means the child cannot partake in the session. Ball4All cannot be held accountable for incidents occurring without their Action Plan and medication.
5.3. Emergency Equipment: Ball4All coaches do not carry spare Epipens and/or Asthma Emergency packs.
5.4. Notification Requirement: Parents must inform Ball4All if their child has asthma or anaphylaxis upon enrolment. An action plan is required before participation in any program, and must be updated annually or upon any change. Not all Ball4All coaches are anaphylaxis and asthma trained. Ball4All will endeavour to ensure the correctly trained coach is in charge of the program.
5.5. Student Care: Ball4All is not responsible for students outside of the agreed program time or for students making their way to and from a program venue.
5.6. Health and Safety Emergencies: In an emergency where a child needs medical attention, staff will make every effort to contact caregivers/emergency contacts. If contact is unsuccessful, you authorise the necessary treatment for your child, as advised by a qualified medical practitioner.
5.7. Ambulance Costs: In the event of an incident requiring an ambulance, Ball4All is not responsible for the costs. Parents/guardians agree to indemnify Ball4All for all costs of obtaining appropriate treatment for their child.
6. CHILD SAFETY
6.1. Child Safe Policy: Ball4All is a Child Safe organisation. Ball4All has a commitment to the safety and well-being of all children in our programs.
6.2. Reporting Concerns: Any concerns about child safety should be immediately reported to the Ball4All team.
6.3. Child Safe Environment: We strive to create an inclusive, respectful environment for all children, regardless of their background.
7. PRIVACY AND COPYRIGHT
7.1. Use of Images: Ball4All may use session photos/videos for promotional/training purposes unless otherwise stated at enrolment.
7.2. Personal Information: Handled according to the Ball4All Privacy Policy, detailed in Section 8.
7.3. Copyright: Reproduction of program materials without written permission from Ball4All is prohibited.
8. PRIVACY POLICY
8.1. For the detailed Privacy Policy, please follow the links on our website. This policy outlines the collection and use of personal information. By using the website, you consent to these terms. Please review this policy regularly for updates.
9. RESPONSIBILITY FOR NON-PARTICIPANT SIBLINGS
9.1. Supervision of Siblings: Ball4All is not responsible for supervising siblings of participants who are present at the program venue but not enrolled in the program. Parents/guardians are advised that any siblings who accompany a participant but are not themselves enrolled in the program remain the sole responsibility of the parents/guardians.
9.2. Safety and Conduct: Siblings who are present at the program venue but not participating must adhere to safety and conduct rules applicable to the program environment. It is the responsibility of the parents/guardians to ensure that these siblings do not disrupt the program or pose a safety risk to themselves, participants, or staff.
9.3. Liability: Ball4All will not be liable for any incidents, injuries, or accidents involving siblings who are at the program venue but not enrolled in the program. The safety and behaviour of such individuals are the responsibility of their parents/guardians.