PRIVACY POLICY.

Last updated: 28 February 2025

All references to Ball4All Pty Ltd (“Ball4All”) in the following Privacy Policy encompass all Ball4All programs and activities.

Ball4All is dedicated to keeping your details private. Any information, we collect in relation to you or your child, is kept strictly secured. The purpose of our Privacy Policy is to advise what information is collected when you visit our site, how this information is used and stored and whether it is disclosed.

This Privacy Policy is not intended to limit our obligations in relation to the handling of personal information under the Privacy Act 1988 (Cth) and other applicable laws. We are committed to the protection and privacy of all individuals using our website and aim to ensure our policy meets all relevant legal requirements to maintain your privacy.

This policy outlines how and the purposes for which Ball4All will collect, use, store and disclose personal information.

1. INFORMATION WE COLLECT AND HOW WE USE IT

  • 1.1. We do not need any personal information if you simply browse our website, we’ll just check out basic information, including the computer IP, browser and country. This really helps us improve your experience and our services to you.

  • 1.2. If you intend to register to use the services we provide, we may ask you to provide certain personal information that will be used to identify you, and to enable us to communicate with you, either online or offline. We may require information such as your email address, postal address, name, mobile number, credit card details, as well as additional information we need about your child(ren) to ensure we have everything we need to help with the safe use of our services. All these personal details will be stored and kept in strict confidence, subject to the terms of this Privacy Policy.

  • 1.3. We may also contact you to seek your comments about our services and notify you about important changes made to our website or our services.

2. STORAGE, ACCESS AND CORRECTION

  • 2.1. As required by law, we follow strict procedures when storing and using the information you provide. We are dedicated to keeping personal information secure.

  • 2.2. You have rights of access to, and correction of, personal information that we hold about you. You may correct or change the information collected at any time and as often as necessary. To do so, simply edit your booking details, or alternatively if you are having trouble, get in touch using the “Contact” option on the website.

3. USE OF YOUR INFORMATION

  • 3.1. We may use your personal information:

    a) To share with our employees, and the employees of the service you use, to help administer your account and to communicate with you as required for the use of the services;

    b) To monitor your use of our service, for the purpose of improving all aspects of our services, and ensuring that our service is not abused nor used wrongfully;

    c) To provide you with news, updates and promotional material that we believe may be useful or of interest to you;

    d) To comply with any statutory or regulatory obligations or applicable rules or guidelines requiring disclosure or use of the information;

    e) To assist any law enforcement or Governmental agency in the performance of their proper functions, if we reasonably consider disclosure or use of the information to be necessary for that purpose;

    f) In consultation with the school the programme or session booking is connected to, if we consider it necessary to assist the health and safety or wellbeing of an individual or others;

    g) For any legitimate purpose in connection with our business;

    h) To compile statistical and analytical reports for marketing purposes on the use of our service by all of our customers and end users, provided that such reports do not identify individual customers and end users;

    i) We may not disclose your personal information to overseas third parties unless the jurisdiction of that third party provides similar safeguards to Australia privacy laws.

4. CHANGES TO OUR PRIVACY POLICY

  • 4.1. We may change and update our privacy policy from time to time by updating this posting. Any such change and/or update of our privacy policy will take effect when it is posted on the website. You are therefore strongly recommended to review our privacy policy whenever you use the website.